Bitstamp Login | Forgot Password? Recover Your Account
If you forgot your Bitstamp password or username, don't worry. Our guide offers tips to restore your access so you can login and resume trading.
Forgot Password? Recover Your Bitstamp Login Account
It can be unsettling to suddenly not have access to your Bitstamp account due to forgotten login credentials. However, recovering your access is straightforward if you follow the proper steps. This guide will provide tips to restore your Bitstamp access if you lost your login info.
Recovering Your Username If you forgot your Bitstamp username, try entering the email address you used to sign up to have it sent to you. Also check for a confirmation email from when you first registered - your username is displayed there.
Resetting Your Bitstamp Password If you forgot your Bitstamp password, you can easily reset it:
Go to the Bitstamp login page
Click the "Forgot password" link
Enter your account email address
Complete the reCAPTCHA challenge
Confirm the password reset email from Bitstamp
Follow the instructions in the reset email to create a new password and regain access to your account.
Recovering Access via Personal ID If you cannot reset your password, Bitstamp support can verify your identity and manually recover access. Be ready to provide:
A government-issued ID
Selfie photo holding the ID
Date account was created
Locations you've logged in from
This process takes 1-2 business days but will restore your access.
While temporarily losing access to Bitstamp can be annoying, there are recovery options available in most cases. Follow the tips in this guide to get back into your account smoothly if you encounter login problems in the future. Just be sure to also enable two-factor authentication for extra security.
Last updated
